Terms and Conditions - The contract
1. DEFINITIONS AND INTERPRETATION
1.1 In these Conditions, the following definitions apply:
1.1.1 “Appointment” – by accepting these terms and the first initial consultation, you confirm the appointment of Nourishing Resilience Limited to provide the Nutrition Services in accordance with these Conditions and the services set out on the website.
1.1.2 “Cancellation Fee” – The reasonable costs incurred by Nourishing Resilience Limited for the provision of the Nutrition Services up to and including 24 hours prior to the consultation. This will include opportunity cost of not being able to book an alternative client close to the date.
1.1.3 “Data Protection Legislation” – Up to but excluding 25 May 2018, the Data Protection Act 1998 and thereafter (i) unless and until the GDPR is no longer directly applicable in the UK, the GDPR and any national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK and then (ii) any successor legislation to the GDPR or the Data Protection Act 1998.
1.1.4 “GDPR” – General Data Protection Regulation ((EU) 2016/679).
2. BASIS OF CONTRACT
2.1 Nourishing Resilience Limited agrees to provide the Nutrition Services in accordance with the Contract.
2.2 The Contract constitutes the entire agreement between the parties. The Client acknowledges that it has not relied on any statement, promise, or representation made or given by or on behalf of Nourishing Resilience Limited which is not set out in the Contract.
2.3 Any samples, meal plans, dietary advice, or promotional materials issued by Nourishing Resilience Limited, and any descriptions or illustrations in its publications, are for general guidance only. They shall not form part of the Contract or have any contractual force.
3. PROVISION OF SERVICES
3.1 Nourishing Resilience Limited shall use all reasonable endeavours to meet any agreed timelines for consultations or services, but any such dates shall be estimates only, and time shall not be of the essence.
3.2 Nourishing Resilience Limited may modify the Nutrition Services if required by law, safety, or professional guidelines, provided such changes do not materially affect the quality of the services. The Client will be notified in such cases.
3.3 Nourishing Resilience Limited warrants that the Nutrition Services will be provided with reasonable care and skill in line with professional standards.
3.4 All sessions must be booked though the official booking platform
4. CLIENT’S OBLIGATIONS
4.1 The Client shall:
4.1.1 Cooperate fully with Nourishing Resilience Limited, including attending scheduled consultations and providing necessary health information.
4.1.2 Provide accurate and complete medical history, dietary habits, and other relevant details to ensure safe and effective advice.
4.1.3 The Client shall be punctual for the consultation - If The Client arrives late a session, this may be shortened accordingly.
5. FEES AND PAYMENT
5.1 The Client shall pay the agreed Fee for the Nutrition Services.
5.2 Nourishing Resilience Limited shall request payment for the initial and follow up consultations in advance .
5.3 Payment is due prior to each consultation and Nourishing Resilience Limited reserves the right not to deliver consultations if payment has not been received at least 24 hours prior to the date of the consultation.
5.4 All fees are exclusive of VAT (where applicable).
5.5 No deductions or withholding of payment are permitted unless required by law.
6. DATA PROTECTION
6.1 Nourishing Resilience Limited may collect, process, and store the Client’s personal data (e.g., health information) in compliance with Data Protection Legislation, solely for delivering the Nutrition Services.
6.2 The Client confirms they have the right to share such data and will inform Nourishing Resilience Limited of any restrictions.
7. LIMITATION OF LIABILITY
7.1 Disclaimer:
7.1.1 Nutritional advice provided is tailored to the individual needs of The Client based on the information provided and not for any other person.
7.1.2 Nourishing Resilience does not claim to treat, cure or prevent any medical conditions.
7.1.3 The Client should always consult their GP or healthcare provider before making any major changes to your diet, medication or lifestyle.
